FAQ - Clients
You have questions? We have your answers!
Here are the most frequently asked questions. Do not hesitate to contact us for more information by Live Chat or in our Contact Us section!
All you have to do is tell your advisor to choose the COOP.
Certainly, you just have to inform your adviser to choose the COOP and to enter in “the remarks to the notary” the name of your notary.
All the caisses do business with the COOP, it’s a DESJARDINS project.
You don’t have to worry about that, when we receive your file, we will check and call your notary. If he is not a member, we will offer him to become a member and if he does not want to, we will contact you so that you can make your decision for the choice of notary.
Yes, if you refinance with Desjardins. The COOP will take care of repaying your old loan with your current creditor.
Yes, we can do an assignment and refinance.
Yes, we can do the delisting, I invite you to contact us.